.csr-workspace{background:var(--surface);border:1px solid var(--border);border-radius:14px;margin-bottom:28px;padding:24px 24px 0}.csr-workspace-heading{justify-content:space-between;align-items:center;gap:20px;display:flex}.csr-workspace-label{color:var(--gold-deep);letter-spacing:.12em;font-size:11px;font-weight:700}.csr-workspace-heading h1{margin:6px 0;font-size:25px}.csr-workspace-heading p{color:var(--plum-400);margin:0;font-size:13px}.csr-workspace-shortcuts{white-space:nowrap;gap:20px;display:flex}.csr-workspace-shortcuts a{color:var(--gold-deep);font-size:13px;text-decoration:none}.csr-workspace-nav{gap:6px;margin-top:24px;display:flex;overflow-x:auto}.csr-workspace-link{color:var(--plum-400);white-space:nowrap;border-bottom:3px solid #0000;padding:12px 16px;font-size:14px;font-weight:600;text-decoration:none}.csr-workspace-link:hover{color:var(--brand-plum);background:var(--surface-alt)}.csr-workspace-link.is-active{color:var(--brand-plum);border-bottom-color:var(--gold-ink)}.csr-workspace a:focus-visible{outline:2px solid var(--gold-ink);outline-offset:-3px}@media (width<=640px){.csr-workspace{margin-bottom:20px;padding:18px 14px 0}.csr-workspace-heading{flex-direction:column;align-items:flex-start;gap:14px}.csr-workspace-nav{margin-top:16px}.csr-workspace-link{padding:12px}}:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--brand-plum:#1f1d2d;--brand-gold:#d4ab84;--plum-900:#14131f;--plum-800:#1f1d2d;--plum-700:#2d2a3f;--plum-600:#3d3952;--plum-400:#6f6a7d;--plum-300:#98929f;--gold-ink:#8a6642;--gold-deep:#6b4d2e;--gold-500:#d4ab84;--gold-300:var(--gold-300);--gold-200:#ecd9c4;--gold-100:#f7efe6;--bg:#f6f4f1;--surface:#fff;--surface-alt:#f5f1ec;--hover:#f2ede7;--border:#e5ddd4;--border-strong:#cfc3b6;--text:#1f1d2d;--text-soft:#3d3952;--text-muted:#6f6a7d;--text-faint:#78737e;--primary:var(--brand-plum);--primary-hover:#322e47;--on-primary:#fff;--accent:var(--gold-ink);--accent-line:var(--brand-gold);--sidebar-bg:var(--brand-plum);--sidebar-text:#c3bcd0;--sidebar-active-text:var(--brand-gold);--danger:#b0342f;--danger-strong:#8c2521;--danger-bg:#fbeceb;--danger-border:#eec4c1;--success:#2e7b5b;--success-strong:#1f5f45;--success-bg:#eaf4ef;--warning:var(--warning);--warning-strong:#8a3d06;--warning-bg:#fdf3e7;--warning-border:#f0c48a;--info:#3f4a8a;--info-strong:#2f376b;--info-bg:#eeeff8;--info-border:#c6cae6;--neutral-bg:#efece8;--purple-bg:#f2ecf7;--purple-ink:#6b4a8a;font-family:Proxima Nova,Montserrat,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}html{-webkit-tap-highlight-color:transparent}.tap-flash{box-shadow:inset 0 0 0 100vmax #d4ab8452, 0 0 0 2px var(--brand-gold)!important;transition:none!important}tr.tap-flash>td{background-color:var(--gold-100)!important}*{scrollbar-width:thin;scrollbar-color:var(--gold-ink) var(--gold-100)}::-webkit-scrollbar{width:9px;height:9px}::-webkit-scrollbar-button{width:0;height:0;display:none}::-webkit-scrollbar-track{background:var(--gold-100);border-radius:999px}::-webkit-scrollbar-thumb{border:2px solid var(--gold-100);background:var(--gold-ink);background-clip:content-box;border-radius:999px;min-height:40px}::-webkit-scrollbar-thumb:hover{background-color:var(--brand-plum)}::-webkit-scrollbar-thumb:active{background-color:var(--plum-700)}::-webkit-scrollbar-corner{background:0 0}.form-control{border:1px solid var(--border-strong);width:100%;min-height:2.45rem;color:var(--text);font:inherit;background:#fff;border-radius:7px;outline:none;padding:.58rem .72rem;font-size:.88rem;line-height:1.35;transition:border-color .15s,box-shadow .15s,background .15s}.form-control:hover:not(:disabled){border-color:var(--plum-300)}.form-control:focus{border-color:var(--gold-ink);box-shadow:0 0 0 3px var(--gold-100)}.form-control:disabled{background:var(--surface-alt);color:var(--text-muted);cursor:not-allowed;opacity:.78}.form-control::placeholder{color:var(--plum-300)}textarea.form-control{resize:vertical}.shared-password-field{display:block;position:relative}.shared-password-field .form-control{padding-right:3rem}.shared-password-field>button{width:2.15rem;height:2.15rem;color:var(--text-muted);cursor:pointer;background:0 0;border:0;border-radius:6px;place-items:center;display:grid;position:absolute;top:50%;right:.4rem;transform:translateY(-50%)}.shared-password-field>button:hover{background:var(--hover);color:var(--text)}.shared-password-field>button:focus-visible{outline:2px solid var(--gold-ink)}.shared-password-field svg{fill:none;stroke:currentColor;stroke-width:1.7px;stroke-linecap:round;stroke-linejoin:round;width:18px;height:18px}.custom-select{width:min(100%,15rem);position:relative}.custom-select-trigger{border:1px solid var(--border-strong);width:100%;min-height:2.45rem;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:#fff;border-radius:7px;justify-content:space-between;align-items:center;gap:.75rem;padding:.58rem .72rem;font-size:.88rem;display:flex}.custom-select-trigger:hover,.custom-select-trigger[aria-expanded=true]{border-color:var(--gold-ink)}.custom-select-trigger:focus-visible{box-shadow:0 0 0 3px var(--gold-100);border-color:var(--gold-ink);outline:0}.custom-select-chevron{width:1.15rem;height:1.15rem;color:var(--text-muted);flex:none;place-items:center;transition:transform .15s;display:inline-grid}.custom-select-chevron svg{fill:none;stroke:currentColor;stroke-width:1.75px;stroke-linecap:round;stroke-linejoin:round;width:100%;height:100%;display:block}.custom-select-trigger[aria-expanded=true] .custom-select-chevron{transform:rotate(180deg)}.custom-select-menu{z-index:50;border:1px solid var(--border);background:#fff;border-radius:9px;width:100%;max-height:16rem;padding:.35rem;position:absolute;top:calc(100% + .35rem);left:0;overflow-y:auto;box-shadow:0 12px 28px #1f1d2d29}.custom-select-option{width:100%;color:var(--text-soft);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:6px;justify-content:space-between;align-items:center;padding:.55rem .65rem;font-size:.84rem;display:flex}.custom-select-option:hover,.custom-select-option--active{background:var(--gold-100);color:var(--gold-deep)}.custom-select-option[aria-selected=true]{color:var(--gold-deep);font-weight:700}.month-picker{width:10.5rem;position:relative}.month-picker-trigger{border:1px solid var(--border-strong);width:100%;min-height:2.65rem;color:var(--text);font:inherit;cursor:pointer;background:#fff;border-radius:8px;justify-content:space-between;align-items:center;gap:.75rem;padding:.6rem .75rem;font-size:.88rem;display:flex}.month-picker-trigger:hover,.month-picker-trigger[aria-expanded=true]{border-color:var(--gold-ink)}.month-picker-trigger:focus-visible{box-shadow:0 0 0 3px var(--gold-100);outline:0}.month-picker-trigger svg{fill:none;stroke:currentColor;stroke-width:1.7px;stroke-linecap:round;width:17px;height:17px}.month-picker-popover{z-index:60;border:1px solid var(--border);background:#fff;border-radius:11px;width:17.5rem;padding:.75rem;position:absolute;top:calc(100% + .4rem);right:0;box-shadow:0 14px 32px #1f1d2d2e}.month-picker-year{text-align:center;grid-template-columns:2rem 1fr 2rem;align-items:center;margin-bottom:.6rem;display:grid}.month-picker-year button{height:2rem;color:var(--text);cursor:pointer;background:0 0;border:0;border-radius:6px;font-size:1.3rem}.month-picker-year button:hover{background:var(--gold-100)}.month-picker-grid{grid-template-columns:repeat(3,1fr);gap:.3rem;display:grid}.month-picker-month{color:var(--text-soft);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:6px;padding:.55rem .35rem;font-size:.78rem}.month-picker-month:hover{background:var(--hover)}.month-picker-month--selected{background:var(--brand-plum);color:#fff;font-weight:700}.month-picker-month--selected:hover{background:var(--primary-hover)}.month-picker-today{border:0;border-top:1px solid var(--border);width:100%;color:var(--gold-deep);font:inherit;cursor:pointer;background:0 0;margin-top:.6rem;padding:.5rem;font-size:.75rem;font-weight:700}.date-picker{width:min(100%,18rem);position:relative}.date-picker-trigger{border:1px solid var(--border-strong);width:100%;min-height:2.45rem;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:#fff;border-radius:7px;justify-content:space-between;align-items:center;padding:.58rem .72rem;display:flex}.date-picker-trigger:hover,.date-picker-trigger[aria-expanded=true]{border-color:var(--gold-ink)}.date-picker-trigger:focus-visible{box-shadow:0 0 0 3px var(--gold-100);outline:0}.date-picker-trigger svg{fill:none;stroke:currentColor;stroke-width:1.7px;stroke-linecap:round;width:17px;height:17px}.date-picker-placeholder{color:var(--plum-300)}.date-picker-popover{z-index:70;border:1px solid var(--border);background:#fff;border-radius:11px;width:18rem;padding:.75rem;position:absolute;top:calc(100% + .35rem);left:0;box-shadow:0 14px 32px #1f1d2d2e}.date-picker-nav{text-align:center;grid-template-columns:2rem 1fr 2rem;align-items:center;display:grid}.date-picker-nav button,.date-picker-footer button{color:var(--gold-deep);cursor:pointer;background:0 0;border:0}.date-picker-nav button{border-radius:6px;height:2rem;font-size:1.3rem}.date-picker-nav button:hover{background:var(--gold-100)}.date-picker-weekdays,.date-picker-days{grid-template-columns:repeat(7,1fr);gap:.2rem;display:grid}.date-picker-weekdays{color:var(--text-muted);text-align:center;margin:.6rem 0 .25rem;font-size:.65rem}.date-picker-day{aspect-ratio:1;color:var(--text);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:6px;font-size:.75rem}.date-picker-day:hover{background:var(--gold-100)}.date-picker-day--selected{background:var(--brand-plum);color:#fff;font-weight:700}.date-picker-footer{border-top:1px solid var(--border);justify-content:space-between;margin-top:.5rem;padding-top:.5rem;display:flex}.date-time-picker{width:min(100%,18rem);position:relative}.date-time-picker .date-time-picker-trigger{border:1px solid var(--border-strong);width:100%;min-width:0;min-height:2.45rem;color:var(--text);font:inherit;text-align:left;white-space:normal;cursor:pointer;background:#fff;border-radius:7px;justify-content:space-between;align-items:center;gap:.75rem;padding:.58rem .72rem;font-size:.88rem;font-weight:400;display:flex}.date-time-picker .date-time-picker-trigger:hover,.date-time-picker .date-time-picker-trigger[aria-expanded=true]{border-color:var(--gold-ink);color:var(--text);background:#fff}.date-time-picker-trigger:focus-visible{box-shadow:0 0 0 3px var(--gold-100);outline:0}.date-time-picker-trigger svg{fill:none;stroke:currentColor;stroke-width:1.7px;stroke-linecap:round;flex:none;width:17px;height:17px}.date-time-picker-popover{z-index:80;border:1px solid var(--border);background:#fff;border-radius:11px;width:19.5rem;padding:.8rem;position:absolute;top:calc(100% + .35rem);right:0;box-shadow:0 14px 32px #1f1d2d2e}.date-time-picker-popover>.date-picker{width:100%}.date-time-picker-time-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.08em;margin:.75rem 0 .35rem;font-size:.7rem;font-weight:700}.time-picker-fields{align-items:center;gap:.25rem;display:flex}.time-picker-fields .custom-select{width:4.3rem}.time-picker-fields .custom-select-menu{max-height:13rem;overflow-y:auto}.date-time-picker--disabled{opacity:.6;pointer-events:none}.date-time-picker-actions{border-top:1px solid var(--border);justify-content:flex-end;gap:.45rem;margin-top:.8rem;padding-top:.7rem;display:flex}.date-time-picker .date-time-picker-actions button{border:1px solid var(--border);min-width:0;min-height:2rem;color:var(--text-soft);font:inherit;cursor:pointer;background:#fff;border-radius:6px;padding:.35rem .7rem;font-size:.72rem;font-weight:700}.date-time-picker .date-time-picker-actions button:last-child{border-color:var(--primary);background:var(--primary);color:#fff}.date-time-picker .date-time-picker-actions button:disabled{opacity:.45;cursor:default}@media (width<=520px){.date-time-picker-popover{width:min(19.5rem,100vw - 2rem);left:0;right:auto}}.page-header .month-picker-trigger,.waiting-checkin-row .month-picker-trigger{border:1px solid var(--border-strong);min-height:2.65rem;color:var(--text);background:#fff;border-radius:8px;padding:.6rem .75rem;font-weight:400}.page-header .month-picker-trigger:hover,.waiting-checkin-row .month-picker-trigger:hover{border-color:var(--gold-ink);color:var(--text);background:#fff}.waiting-checkin-row .month-picker-popover button{color:var(--text-soft);background:0 0;border:0;padding:.55rem .35rem;font-weight:400}.waiting-checkin-row .month-picker-popover .month-picker-year button{height:2rem;color:var(--text);padding:0}.waiting-checkin-row .month-picker-popover button:hover{background:var(--gold-100);color:var(--gold-deep)}.waiting-checkin-row .month-picker-popover .month-picker-month--selected{background:var(--brand-plum);color:#fff;font-weight:700}.waiting-checkin-row .month-picker-popover .month-picker-today{border-top:1px solid var(--border);width:100%;color:var(--gold-deep);margin-top:.6rem;padding:.5rem;font-weight:700}.month-picker .month-picker-popover,.date-picker .date-picker-popover{border:1px solid var(--border);background:#fff;border-radius:11px;padding:.75rem;box-shadow:0 14px 32px #1f1d2d2e}.month-picker .month-picker-year button,.month-picker .month-picker-month,.month-picker .month-picker-today,.date-picker .date-picker-nav button,.date-picker .date-picker-day,.date-picker .date-picker-footer button{color:var(--text-soft);font:inherit;cursor:pointer;background:0 0;border:0}.month-picker .month-picker-year button,.date-picker .date-picker-nav button{color:var(--gold-deep)}.month-picker .month-picker-year button:hover,.month-picker .month-picker-month:hover,.date-picker .date-picker-nav button:hover,.date-picker .date-picker-day:hover{background:var(--gold-100);color:var(--gold-deep);border:0}.month-picker .month-picker-month--selected,.month-picker .month-picker-month--selected:hover,.date-picker .date-picker-day--selected,.date-picker .date-picker-day--selected:hover{background:var(--brand-plum);color:#fff;border:0;font-weight:700}.month-picker .month-picker-today,.date-picker .date-picker-footer{border-top:1px solid var(--border)}.month-picker .month-picker-today{color:var(--gold-deep);font-weight:700}.date-picker .date-picker-trigger,.custom-select .custom-select-trigger{border:1px solid var(--border-strong);width:100%;min-width:0;min-height:2.45rem;color:var(--text);font:inherit;white-space:normal;background:#fff;border-radius:7px;padding:.58rem .72rem;font-size:.88rem;font-weight:400}.date-picker .date-picker-trigger:hover,.date-picker .date-picker-trigger[aria-expanded=true],.custom-select .custom-select-trigger:hover,.custom-select .custom-select-trigger[aria-expanded=true]{border-color:var(--gold-ink);color:var(--text);background:#fff}.date-picker .date-picker-nav button,.date-picker .date-picker-day,.date-picker .date-picker-footer button{white-space:normal;min-width:0;margin:0;padding:0}.date-picker .date-picker-nav button{width:2rem;height:2rem}.date-picker .date-picker-day{aspect-ratio:1;width:100%}.date-picker .date-picker-footer button{width:auto;padding:.25rem 0}.date-picker .date-picker-weekdays,.date-picker .date-picker-days{grid-template-columns:repeat(7,minmax(0,1fr));width:100%}.custom-select .custom-select-option{width:100%;min-width:0;color:var(--text-soft);white-space:normal;background:0 0;border:0;padding:.55rem .65rem;font-weight:400}.change-password-heading>p{color:var(--gold-ink);letter-spacing:.12em;text-transform:uppercase;margin:0 0 .45rem;font-size:.68rem;font-weight:700}.change-password-heading h1{margin:0}.change-password-heading>span{color:var(--text-muted);margin-top:.55rem;font-size:.8rem;display:block}.change-password-card{margin-top:0;padding:1.5rem}.change-password-card .form-grid{gap:1rem}.change-password-card .form-grid label{color:var(--text-soft);gap:.4rem;font-size:.8rem;font-weight:650}.change-password-note{border-left:3px solid var(--brand-gold);background:var(--gold-100);color:var(--text-muted);border-radius:0 6px 6px 0;margin:1rem 0;padding:.75rem;font-size:.76rem;line-height:1.45}.change-password-submit{background:var(--primary);color:#fff;cursor:pointer;border:0;border-radius:8px;width:100%;padding:.75rem;font-weight:700}.change-password-submit:disabled{opacity:.45;cursor:default}.change-password-success{text-align:center;line-height:1.5}.sidebar,.sidebar *{scrollbar-color:#d4ab84a6 transparent}.sidebar::-webkit-scrollbar-track{background:#ffffff0d}.sidebar ::-webkit-scrollbar-track{background:#ffffff0d}.sidebar::-webkit-scrollbar-thumb{background-color:#d4ab84a6;border-color:#0000}.sidebar ::-webkit-scrollbar-thumb{background-color:#d4ab84a6;border-color:#0000}.sidebar::-webkit-scrollbar-thumb:hover{background-color:var(--brand-gold)}.sidebar ::-webkit-scrollbar-thumb:hover{background-color:var(--brand-gold)}body{background:var(--bg);color:var(--text);margin:0}.inquiry-detail-page{gap:1.25rem;max-width:1040px;margin-inline:auto;display:grid}.inquiry-detail-hero{border:1px solid var(--border);background:var(--surface);border-radius:14px;justify-content:space-between;gap:2rem;padding:1.75rem;display:flex;box-shadow:0 10px 30px #1f1d2d0a}.inquiry-detail-hero-copy{min-width:0}.page-eyebrow,.section-kicker{color:var(--gold-ink);letter-spacing:.14em;text-transform:uppercase;margin:0 0 .35rem;font-size:.68rem;font-weight:800}.inquiry-detail-title-row{flex-wrap:wrap;align-items:center;gap:.7rem;display:flex}.inquiry-detail-title-row h1{overflow-wrap:anywhere;margin:0}.status-badge{background:var(--gold-100);min-height:1.65rem;color:var(--gold-deep);text-transform:capitalize;border-radius:999px;align-items:center;padding:.25rem .65rem;font-size:.7rem;font-weight:800;display:inline-flex}.inquiry-detail-tags{flex-wrap:wrap;gap:.45rem;margin-top:.8rem;display:flex}.inquiry-detail-tags span{background:var(--surface-alt);color:var(--text-muted);border-radius:6px;padding:.28rem .55rem;font-size:.75rem}.inquiry-contact-list{flex-wrap:wrap;gap:.4rem 1.25rem;margin-top:1rem;font-size:.85rem;display:flex}.inquiry-contact-list span{color:var(--text-muted)}.inquiry-lead-message{border-left:3px solid var(--brand-gold);background:var(--gold-100);max-width:42rem;color:var(--text-soft);margin:1rem 0 0;padding:.7rem .9rem;font-size:.84rem;font-style:normal;line-height:1.5}.inquiry-detail-actions{flex-wrap:wrap;flex:none;justify-content:flex-end;align-items:flex-start;gap:.55rem;display:flex}.inquiry-detail-page button,.inquiry-detail-actions .button{border:1px solid var(--border-strong);min-height:2.25rem;color:var(--text-soft);font:inherit;cursor:pointer;background:#fff;border-radius:7px;justify-content:center;align-items:center;padding:.48rem .75rem;font-size:.74rem;font-weight:700;line-height:1.15;text-decoration:none;transition:border-color .15s,background-color .15s,color .15s,transform .15s,box-shadow .15s;display:inline-flex}.inquiry-detail-page button:hover,.inquiry-detail-actions .button:hover{border-color:var(--gold-ink);background:var(--gold-100);color:var(--gold-deep);text-decoration:none}.inquiry-detail-page button:focus-visible,.inquiry-detail-actions .button:focus-visible{outline-offset:2px;outline:3px solid #d4ab844d}.inquiry-detail-page button:active{transform:translateY(1px)}.inquiry-detail-page button:disabled{opacity:.5;cursor:not-allowed;transform:none}.inquiry-detail-actions>button,.inquiry-detail-actions .button{border-color:var(--primary);background:var(--primary);color:#fff;min-height:2.45rem;padding:.58rem .9rem}.inquiry-detail-actions>button:hover{border-color:var(--primary-hover);background:var(--primary-hover);color:#fff}.inquiry-detail-actions .button-secondary{border-color:var(--border-strong);color:var(--text);background:#fff}.inquiry-detail-actions .button-secondary:hover{border-color:var(--gold-ink);background:var(--gold-100);color:var(--gold-deep)}.inquiry-detail-grid{grid-template-columns:minmax(0,1.45fr) minmax(18rem,.75fr);align-items:stretch;gap:1.25rem;display:grid}.inquiry-detail-section{border-radius:14px;margin:0;padding:1.5rem}.section-heading-row{justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem;display:flex}.section-heading-row h2{margin:0}.section-heading-row button{border-color:var(--primary);background:var(--primary);color:#fff;min-height:2.3rem;padding:.5rem .8rem}.section-heading-row 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